we can help IT

  • Home
  • IT Leadership
  • IT Management
  • IT Services
  • Retail Community
  • Contact

View Mike Bohlmann's profile on LinkedIn

Tags in Tags

career Drupal EDUCAUSE game higher education innovation IT@Illinois leadership operational IT professional development relationship management strategic IT
more tags

User login

What is OpenID?
q
d
K
j
c
T
Enter the code without spaces and pay attention to upper/lower case.
  • Log in using OpenID
  • Cancel OpenID login
  • Request new password

Older articles

My Thoughts: Resignation of Sally Jackson - May 20, 2011
Carr's "IT Doesn't Matter" - May 16, 2011
DIY professional development - May 12, 2011
IT@Illinois - Organizing without Organizations - Apr 28, 2011
Uncertainty: The momentum killer - Feb 21, 2011
Rationally diffuse: Aggregating from the right perspective - Jan 24, 2011
Rationally diffuse: Centralization doesn't matter - Jan 10, 2011
Anyone can be replaced, but how do you make yourself less so? - Dec 13, 2010
Leading - Managing - Doing: The Other Balancing Act - Nov 22, 2010
What would you call this job? - Nov 15, 2010
Home

Innovation budget

Submitted by mikeb on Sun, 03/23/2008 - 22:53

For the last few weeks, I have been working on my FY09 budget that runs from July of this year through June of next year. It can be quite the challenge to predict the needs of the future year especially when you try to take an entrepreneurial approach to IT. There are the obvious items like end user computer upgrades, upgrades to the server backup infrastructure, and annual software licensing costs. There are also things that you know you are going to do but are hard to budget due to not being 100% defined. For FY09, that project is going to be a CRM for the two tech transfer offices. I know some of the features, but I am still trying to decide between using an incremental and iterative process to build the application internally or buying something off the shelf. The last part of the budgeting unknown are the things that I cannot currently predict or foresee. That's where the innovation budget will come in.

Each year I build a small portion of the budget for the incidental expenses like replacing broken hardware or small one-off software purchases. This year though I am going to add a special line item called the innovation budget. A little inspired by Google in how they give their employees time to work on whatever projects they want to do, the idea of the innovation budget is to give people in IT a funding source for being creative to solve real business problems or capitalize on business opportunities. While the line item will not be enough to do large projects, it will be big enough to try out at least a couple prototypes for a couple thousand dollars each. In order to access the funds in the innovation fund, an IT person will have to present a business case for the expenditure and get at least one non-IT person to sign-off on being willing to work with IT to try it out. Part of the business case will also need to include at least one metric of success and thoughts on whether it could be deployed to the whole organization. If I think the case is legitimate and the funding enough, then I'll sign off on the project going forward.

The most important aspect of the outcome though will be that failure is completely acceptable. Even if a prototype is never achieved or fails to meet any measure of success, it will still teach us something about IT and our organization. By making failure an acceptable outcome, I am hoping that IT and others in the organization will be willing to take a chance on making a significant breakthrough on how we do our work. A similar concept seems to have worked at Google at least.

Tags:
  • IT Leadership
  • IT Management
  • Tech Transfer

3 reponses to "Innovation budget"

1.

Submitted by Mike Bohlmann (not verified) on Mon, 03/24/2008 - 06:59.

The main business problem is that right now everyone involved with licensing technologies is pretty much doing own thing when it comes to finding and managing leads. With the portfolios continuing to grow, finding and managing leads is only going to get harder. Add in the problems we face when we have turnover, and it becomes a bigger issue.

Based on the conversations I've had so far with a few technology managers as well as the director, we'll likely start out with a CRM that deals with things up to the point of licensing. Once a license is in place, the needs change quite a bit, and we have pretty established systems for that aspect which I hope to all bring together in the future.

While I still have more conversations to get a better grasp on a feature set, one of the things that has come up multiple times is being able to see the bigger picture of how things relate to each other. Those discussions provoked my post last week about visualizing relationships. Some of the less sexy but no less important features include being very tightly integrated with Office and especially Outlook to avoid any significant behavioral changes, and I have some ideas on how we can do that.

2.

Submitted by d w (not verified) on Mon, 03/24/2008 - 04:01.

what specific business problem/process does the CRM system solve within the organization and how did you go about determining that this project should take priority over other possible projects? what feedback/input have you received from those who will be the users of the CRM?

3.

Submitted by Paul Tran (not verified) on Sun, 03/23/2008 - 23:53.

This is great. I am glad to see you are driving innovation culture in your organization. We have just finished a project with a very large software company who ran our software to collect, rank, and categorize ideas from their employees and partners on new feature enhancements, process improvements, and new product development. They found a tremendous amount of ideas which opened up new markets, improved quality for their offering, and reduced expenses related to streamlining processes. Some important things they learned while doing this was that ideas can come from anywhere in the organization. With that in mind, its important to have an innovation mgmt system that is easy to use and allows everyone to be able to participate.

Twitter

New & Popular

  • Using IT when you work in IT
    19 weeks 18 hours ago
  • list of directory
    3 weeks 4 days ago

Oldies but Goodies

  • Carr's "IT Doesn't Matter"
    4 years 16 weeks ago
  • Prototyping in expert systems development
    4 years 40 weeks ago
  • Competitive advantage from IT
    3 years 28 weeks ago
  • State of the IT@Illinois
    2 years 39 weeks ago
  • This Week in Startups Episode #13
    2 years 23 weeks ago
I love Smashing Magazine!

© 2009-2011 Michael Bohlmann

Fervens Drupal theme by Leow Kah Thong. Designed by Design Disease and brought to you by Smashing Magazine.